Welcome to Rahat, a lifestyle rewards platform owned and operated by Fayida Portal LLC ("Rahat", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Rahat mobile application, website, and related services.
By using Rahat, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth (optional)
- Gender (optional)
Account Information
- User ID
- Subscription Status
- Membership Details
- Referral Code
Device Information
- Device Model
- Operating System
- Device Identifier
- App Version
- IP Address
Usage Information
- Offers viewed
- Offers redeemed
- Search history
- Login activity
- App interactions
2. How We Use Your Information
We use your information to:
- Create and manage your Rahat account
- Process subscriptions and payments
- Provide access to offers and rewards
- Improve the user experience
- Send service notifications
- Provide customer support
- Prevent fraud and misuse
- Comply with legal obligations
3. Marketing Communications
With your consent, we may send:
- Promotional offers
- New partner announcements
- Push notifications
- Subscription reminders
You may opt out at any time through your device settings or by contacting us.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers such as:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Customer support platforms
- Technology partners
These partners are required to protect your information.
5. Data Security
We use industry-standard security measures to protect your information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no internet transmission is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain your account
- Meet legal and regulatory requirements
- Resolve disputes
- Prevent fraud
7. Your Rights
You may request to:
- Access your personal information
- Update inaccurate information
- Delete your account
- Withdraw marketing consent
- Contact us regarding your personal data
8. Third-Party Services
Rahat may use trusted third-party services including payment gateways, analytics providers, and cloud infrastructure providers. These services have their own privacy policies.
9. Changes to this Policy
We may update this Privacy Policy periodically. The latest version will always be published on this page.
10. Contact Us
Fayida Portal LLC
Website: https://www.rahat.life
Email: support@rahat.life