When refunds are considered
Refund requests may be considered for duplicate payments, failed subscription activation, or verified technical issues.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days, depending on the issuing bank of the credit card.
How to request a refund
To request a refund, contact us at support@fayida.io with your account details and a description of the issue. Our team will review your request and confirm eligibility.
Payment platform policies
Since rahat subscriptions are purchased through the Apple App Store or Google Play, refund requests may also be subject to Apple's or Google's own refund policies for purchases made through their platforms.